1. Introduction
Salead ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using Salead, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, password (hashed), name
- Campaign Data: Keywords, campaign descriptions, target audience definitions
- Billing Information: Processed securely through our payment provider (Polar.sh)
- Communications: Messages you send to our support team
2.2 Automatically Collected Information
- Usage Data: Features used, scans performed, leads viewed
- Device Information: Browser type, operating system, IP address
- Cookies: Session cookies for authentication and preferences
- Log Data: Access times, pages viewed, errors encountered
2.3 Third-Party Data
- Reddit Data: Publicly available posts, comments, and user profiles
- AI Analysis: Generated insights from OpenAI or Google Gemini
3. How We Use Your Information
We use your information to:
- Provide and maintain the Service
- Monitor Reddit for leads based on your keywords
- Analyze posts using AI to determine relevance
- Generate suggested replies for leads
- Process payments and manage subscriptions
- Send service updates and notifications
- Respond to support requests
- Improve and optimize the Service
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Data Sharing and Disclosure
4.1 Service Providers
We share data with trusted third parties who help us operate the Service:
- Vercel: Hosting and infrastructure
- Neon (Vercel Postgres): Database storage
- OpenAI/Google: AI analysis of posts
- Polar.sh: Payment processing
- Reddit API: Data collection
4.2 Legal Requirements
We may disclose your information if required to:
- Comply with legal obligations or court orders
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Cooperate with law enforcement
4.3 Business Transfers
If Salead is acquired or merged, your information may be transferred to the new entity.
4.4 What We Don't Share
We will NEVER:
- Sell your personal information to third parties
- Share your keywords or campaigns with competitors
- Use your data for advertising purposes
- Rent or trade your information
5. Data Retention
We retain your information for as long as:
- Your account is active
- Needed to provide the Service
- Required by law (tax records, etc.)
After account deletion, we retain anonymized usage data for analytics and delete personal data within 30 days.
6. Data Security
We implement security measures including:
- HTTPS/TLS encryption for data in transit
- Encrypted database storage
- Bcrypt password hashing
- Regular security audits
- Access controls and authentication
- Secure API integrations
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
7. Your Privacy Rights
7.1 Access and Portability
You have the right to:
- Access your personal data
- Export your campaigns and keywords
- Download your lead history
7.2 Correction and Deletion
You can:
- Update your account information in settings
- Delete campaigns and keywords at any time
- Request complete account deletion
7.3 Opt-Out Rights
You can opt out of:
- Marketing emails (unsubscribe link included)
- Analytics cookies (browser settings)
- Data processing for specific campaigns
7.4 GDPR Rights (EU Users)
If you're in the EU, you have additional rights under GDPR. See our GDPR Compliance page.
8. Cookies and Tracking
We use cookies for:
- Essential Cookies: Authentication, session management (required)
- Preference Cookies: Language, theme settings (optional)
- Analytics Cookies: Usage statistics, performance monitoring (optional)
You can control cookies through your browser settings. Disabling essential cookies may affect Service functionality.
9. Children's Privacy
Salead is not intended for users under 18 years of age. We do not knowingly collect information from children. If we discover that a child has provided us with personal information, we will delete it immediately.
10. International Data Transfers
Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses
- Data processing agreements
- Compliance with applicable privacy frameworks
11. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of changes by:
- Posting the new policy on this page
- Updating the "Last updated" date
- Sending email notifications for material changes