Terms of Service

Last updated: December 23, 2024

1. Agreement to Terms

By accessing or using Salead ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.

2. Description of Service

Salead is a lead generation platform that monitors Reddit for potential customer conversations based on keywords you provide. We use AI to analyze posts and suggest relevant leads for your business.

The Service includes:

  • Reddit monitoring for specified keywords
  • AI-powered lead analysis and scoring
  • Suggested replies for engagement
  • Campaign management tools
  • Usage analytics and reporting

3. Account Registration

To use the Service, you must:

  • Be at least 18 years old
  • Provide accurate and complete registration information
  • Maintain the security of your account password
  • Accept responsibility for all activities under your account

4. Acceptable Use

You agree NOT to use the Service to:

  • Spam or harass Reddit users
  • Violate Reddit's Terms of Service or community guidelines
  • Collect personal information without consent
  • Engage in fraudulent or deceptive practices
  • Violate any applicable laws or regulations
  • Attempt to circumvent usage limits or security measures
  • Resell or redistribute the Service without permission

5. Subscription and Billing

Free Trial: New users receive a 7-day free trial. No credit card required.

Paid Plans: After the trial, you may subscribe to a paid plan. Billing is automatic and recurring until you cancel.

Cancellation: You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period.

Refunds: We offer refunds within 14 days of purchase if you're not satisfied with the Service.

6. Usage Limits

Each plan has specific limits on:

  • Number of keywords you can monitor
  • Number of daily scans
  • Number of leads found per month

Exceeding these limits may result in service interruption. See our Fair Usage Policy for details.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Salead and are protected by international copyright, trademark, and other intellectual property laws.

Your Content: You retain ownership of the keywords, campaigns, and data you provide. We only use this data to provide the Service.

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. We collect and use data as described in that policy.

We monitor publicly available Reddit posts. We do not access private messages or restricted content.

9. Service Availability

We strive for 99.9% uptime but cannot guarantee uninterrupted service. The Service may be unavailable due to:

  • Scheduled maintenance
  • Technical issues or bugs
  • Third-party service outages (Reddit API, AI providers)
  • Force majeure events

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SALEAD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION.

Our total liability shall not exceed the amount you paid for the Service in the 12 months prior to the claim.

11. Termination

We may terminate or suspend your account immediately, without prior notice, if you breach these Terms.

Upon termination:

  • Your right to use the Service will cease immediately
  • We may delete your account and data after 30 days
  • You can export your data before termination

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of changes by:

  • Posting the new Terms on this page
  • Updating the "Last updated" date
  • Sending you an email notification for material changes

Your continued use of the Service after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Salead is registered, without regard to its conflict of law provisions.

14. Contact Us

If you have questions about these Terms, please contact us at:

Email: legal@salead.com
Website: salead.com